Returns & Exchanges
At Lamazi Fabrics, we want you to be delighted with your purchase, but we understand if you need to return an item. Please note that cut-to-order fabrics and haberdashery are non-returnable unless faulty or damaged.
Return Process
- 1.Initiate Your Return
Contact our customer service team via email within 14 days of receiving your order to request a Return Merchandise Authorization (RMA) number.
- 2.Prepare Your Package
Securely pack the items in their original, uncut, and unwashed condition, ensuring the RMA number is clearly marked on the outside of the parcel.
- 3.Ship the Items
Send your return using a tracked shipping service to our warehouse address; please note that customers are responsible for return shipping costs unless the item is defective.
- 4.Receive Your Refund
Once we receive and inspect your returned goods, we will process your refund to the original payment method within 5 to 7 business days.